Product Support
I am unable to get my first location for more than 30 minutes, what could be the problem?
1. There should be no nearby tall buildings or houses.
2. Antenna signal will not pass through metallic or magic type tint.
3. Vehicle should not be moving when trying to get your first fix.
4. Units should not be placed or covered behind metal objects.
5. Acquiring of your first location should take only 3 to 15 mins with a good GPS signal in the area.
Should the acquiring of signal take so long simply remove the unit from its power source then power it back again this re-starts the search process.
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